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Cheryl Frost

Senior Consultant, Account Management
Dallas, TX, US

Tel: +1 214 8635190

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  • BA, Journalism, Baylor University

Current Responsibility

Cheryl Frost is a Senior Communication Consultant for Milliman’s Employee Benefits Administration practice. In this role, she blends technical knowledge with a strategic, creative approach to produce engaging, award-winning communication that delivers results.


Cheryl has spent more than 20 years helping companies resolve a wide range of employee benefit and HR issues, such as change management, employee engagement, and the human capital side of mergers and acquisitions. Her client engagements have ranged from small/mid-market companies to Fortune 500 household names in industries such as healthcare, energy, transportation, retail, hospitality, manufacturing, telecom, and more.

Prior to joining Milliman in 2013, Cheryl was a Principal in Mercer's Dallas office, leading the Workforce Communication & Change team for Mercer's Central Market. In that role, she led the regional communication practice, including new business development, people management, and client management. In addition, she served as relationship manager for several key clients, expanding the relationship to include multiple lines of business and ensuring client satisfaction.

Before joining Mercer, she worked in benefits communication consulting for PartnerComm, Inc., and corporate communication for Pier 1 Imports and Metro Hotels, Inc.




Cheryl's work has received global recognition by the International Association of Business Communicators. She has also received numerous awards for excellence in investment education from the Profit Sharing Council of America and Pensions & Investments magazine.


  • Worldwide Employee Benefits (WEB)
  • International Association of Business Communicators (IABC)
  • Work at Milliman

    • “I was offered a chance to come in, shake things up, create something."
    Work at Milliman