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Colette Dunn, BA, MBA

Senior Consultant
London, UK

Tel: +44 20 78471500

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  • BA hons, Public Administration and Management, University of Kent.
  • MBA, Warwick Business School.

Current Responsibility

Colette leads Milliman’s strategy consultancy in the UK. She joined the London office of Milliman in April 2012 from KPMG, where she led its response to the Retail Distribution Review.


Since joining Milliman, Colette has worked on a range of projects covering:

  • Equity release market entry strategy
  • Pan-global market comparisons around key issues
  • Market entry into selected Asian countries
  • Development of retirement products, including VAs and managed volatility funds

Prior to joining Milliman, Colette worked for KPMG, Accenture, Towers Watson and for NPI, an insurance company. All Colette’s roles have been in business strategy and strategic marketing for financial services, specialising in life insurance. Colette’s roles include commercial director and head of strategy consulting.

At NPI, Colette was part of the team that launched an equity release business. Colette went on to head the sales and marketing functions in this business.

Whilst at Accenture, Colette was seconded to Aviva in order to launch their equity release product. Colette advises life assurance clients on a wide range of matters in the business and marketing strategy areas. She has been heavily involved in providing strategic advice in the recent past around adapting strategies to regulatory and wider market changes and market entry into new sectors and new geographies.

Colette has been widely involved in working and consulting in the at- and in-retirement markets. In particular, she was involved in the launch of two new products in the UK market.

Colette’s international experience includes providing strategy advice in Poland, France, Turkey and pan-European. In addition, Colette has been involved in global strategy development on many occasions.

Presentations and publications

Colette has spoken on a wide variety of topics at professional and industry meetings.

Colette has recently spoken and written an article on the impact of the budget on financial services in the UK, in particular on the annuity market.

  • Work at Milliman

    • “I was offered a chance to come in, shake things up, create something."
    Work at Milliman