Milliman's communication consultants excel in offering clients clear, engaging communications to support their benefit plans.
Strategy, expertise, and clarity
Whether you are seeking to educate new employees on benefit options or planning a benefits fair, our communications team provides both standardized and customized materials for all of your outreach needs.
Our communications team:
- includes experienced writers and designers
- develops clear, concise, and engaging communication materials—including posters, brochures, Web sites, and online seminars—in both English and Spanish
- assists with branding your benefits program or human resources department communications campaign
- conducts employee educational seminars on retirement preparation, investing, and other benefit-related topics
Communication as a competitive advantage
One of our clients, an award-winning hospital with 8,000 employees, was seeking to attract and retain nurses during a drastic talent shortage. As the county hospital, this employer was often overlooked and its generous retirement program was underutilized and poorly understood. Milliman's communications team interviewed the hospital staff to understand how it perceived the plan and worked with the hospital's HR executives step by step—through planning meetings and surveying employees—to identify the strengths of the hospital's retirement benefits program. After pinpointing the weaknesses in the communication strategy, we updated the graphic design of its materials, revised messaging, and added interactive employee education events.
As a result of the new communication strategy, the hospital's retirement savings plan participation increased by about 650 employees.