Talented, experienced employees are the key to any successful business and employee benefits are an important tool in retaining employees. Milliman offers integrated, personalized communications for clients to maximize the return on these critical investments by emphasizing their value to employees.

Custom at the plan level, personal for individuals

We offer a full range of educational formats to help motivate participants to increase savings and to diversify their investments. Our participant status reports describe current savings levels and inform participants of their progress toward their financial goals. We lead employee meetings to discuss the benefits clients offer to their staff. Employees have the opportunity to get answers to their questions and gain a greater understanding of their benefits. We also facilitate topic-based education sessions, such as debt reduction and retirement planning, that can be presented personally by our communication consultants and rebroadcast online on demand.

Clients can access our participant education tools on demand. Because this system is linked to plan administration, the messaging can address the unique offerings of your plan and the individual situations of each plan member.

24-hour access to information and planning tools

Through our participant Web site, employees can sign in at any time to view their benefits and investment information for both 401(k)/403(b) and defined benefit plans. The site provides several calculators that assist participants in analyzing their retirement savings and allow them to easily compute how changes in savings and investments will affect their retirement. The analysis includes estimated social security benefits and allows the user to enter personal savings as well. The site also includes detailed articles, educational videos on investing, and personalized financial performance statements.

Client example: customized materials convey simplified message

A large financial institution with several small branches over an expansive geographic region needed to increase participant awareness of new employee benefits. The organization turned to Milliman’s participant education services for help in achieving its objective. We customized an e-mail to each participant that provided a detailed explanation of the changes with links to resources for more information. Additionally, we created a Webcast that explained how to enroll in the plan. As a result, each branch delivered a consistent, simplified message and each employee was educated on the changes.