Insurers, reinsurers, self-insured groups, investors and investment banks, attorneys, and government agencies turn to Milliman’s underwriting and operational services to evaluate, measure, and manage their risks.

We understand insurance and reinsurance

Our underwriting consultants have decades of firsthand experience as technical underwriters, risk experts, managers, and executives, and relate to the needs of our clients. We employ a rigorous approach, pursue practical solutions, and quantify the financial as well as operational effects of our recommendations.

We examine the fundamentals of our clients’ business:

• Have underwriting or related business operations contributed to trends or changes in combined ratios or loss reserves?
• Are underwriting policies, practices, and controls in synch with underlying strategies? What are the opportunities for improvement? What modifications will safely expand business segments or improve your competitive position?
• Does proper underwriting due diligence precede individual risk selection and pricing? Are the risks selected appropriate for the class and priced in relation to expected losses?
• How can you measure improvements made to your operations and book of business before actual loss ratios are available?
• Are reinsurance programs properly designed and managed?
• How do you improve your management of overall risk and ensure that it is cost effective?
• Do insurance programs, policies, or operations have any “black holes” that could adversely affect an investor?

We tailor our services for each client

Each client’s needs are different. Our clients hire us because we customize our work to their unique situations. In our findings and recommendations we consider the company’s internal operations as well as the market and regulatory environment in which it operates.

One client wanted to expand its book of business. Before fully committing itself to an expansion strategy, however, the company wanted to ensure that it was using the best available underwriting practices, processes, and tools to maximize its positioning in a competitive marketplace. Milliman assembled a team of experienced individuals to review the company's products and operations and identify opportunities for improvement. The client was able to execute its business plan with confidence.