The most valuable lesson from both HIPAA and Y2K is that successful ICD-10 implementation will be based on planning for the best and preparing for the worst. Milliman's ICD-10 Webinar series discusses 10 critical success factors (CSFs) that form the basis for ICD-10 planning and preparation. Organizations following these guiding principles throughout the process will have a greater chance at ICD-10 implementation success and lower implementation costs. Presented by Pat Zenner and Andrew Naugle on November 10, 2009, this podcast presents the first session in Milliman's Webinar series and discusses 3 of the 10 CSFs:
- A strong implementation foundation
- An organized change plan
- Integrate and coordinate with other priorities and initiatives
Also available: session 3, session 4, session 5.