Milliman STEP Solutions® provide straight-through enterprise processing to efficiently facilitate issues, underwriting claims, and policy administration for insurance products.

A flexible solution that meets your needs

Other companies make you adapt your business to their software. STEP Solutions is a component-based system, with business-analyst driven visual development tools, giving it flexibility to adapt to your unique business model. And with a range of solution delivery—from software licensing to complete outsourcing—STEP gives you the flexibility to choose what's best for your company:

• Licensed software: enables you to process your own work at your own facility.
• Technology outsource: combines STEP software and resources with your resources to create a customized solution.
• Service bureau: a complete business process outsource (BPO) solution that runs STEP software in a third-party data center/call center environment. 

STEP Solutions streamline the tasks that run the business, allowing you to focus on growing the business. STEP reduces application cycle time by automating processes and eliminating redundancies, improving accuracy and ensuring completeness. This means better service for your customers and more retained sales.

One client used more than 30 systems with more than 20 people maintaining those systems. With the implementation of STEP Solutions, they were able to reduce the number of systems to just five. This resulted in requiring fewer resources to maintain the systems, decreased system down time, and more efficient processing. Transactions, such as batch processing, formerly spanned multiple days are now available on-demand—within minutes!

STEP allows for business and technology outsourcing, including:

• underwriting and requirements management
• new business acquisition
• policy administration
• total straight-through process