Job description

The Southern Employee Benefits region has an opening for a Sr. Pension Analyst on our Pension Administration Services team located in our Dallas office.

The Sr. Pension Analyst works in a team environment and is responsible for all operational tasks associated with servicing qualified and non-qualified defined benefit pension plans in compliance with the plan's provisions and administrative policies. This includes, but is not limited to, acting as the primary client contact on all participant issues, performing benefit calculations, providing training and assistance to new associates, responding to participant requests, and problem resolution.

The Sr. Pension Analyst will interact within their team and with other Milliman teams (possibly across office locations) with a moderate amount of interaction with the client. A small amount of travel can be anticipated.

Responsibilities

• Calculate pension benefits and prepare associated participant paperwork in accordance with plan provisions
• Adhere to the calculation process to include timely processing of calculation and review of pension calculations and associated paperwork for correctness and completeness
• Provide client relationship management inclusive of excellent written and verbal communications, responsive follow through and advocacy for client issues
• Read and comprehend plan provisions from defined benefit plan documents, summaries of plan provisions and other related plan materials
• Coordinate/distribute client reports and client feedback files
• Review and maintain administrative procedures
• Provide client related training to the benefit service center team
• Maintain effective relationships with client contacts
• Coordinate with implementation team to achieve successful plan conversions. This includes assistance with system testing for new plan setups and plan modifications due to regulatory updates as well as setting up user acceptance test case calculations
• Provide support for special projects and other tasks as needed
• Identify, analyze, and assist in executing process improvements
• Ensure final work products are of high quality and provided in a timely fashion
• Training and mentoring of new employees
• Effectively utilize pension analysts for completion of tasks and projects
• Monitor progress of daily tasks
• Build teamwork
• Take an active role in pursuing continued education

Experience

• Bachelors degree preferred (a degree in Mathematics, Statistics or other analytical field will be considered a plus)
• 3+ years experience in defined benefit plan administration
• Understanding of standard regulatory aspects of defined benefit plan administration such as 415 benefits limits, 401(a)(17) limits, minimum required distributions, nonqualified plans and other defined benefit regulatory issues involving ERISA and IRS Revenue Rulings
• Experience with multiple plans preferred
• Ability to apply actuarial concepts
• Qualified Pension Administrator (QPA) designation from the American Society of Pension Professionals & Actuaries (ASPPA), or demonstrated progress with the Society of Actuaries exams, preferred
• Willing to pursue exams with the American Society of Pension Professionals and Actuaries (ASPPA)
• Strong verbal and written communication skills, with an emphasis on customer service
• Ability to work in a team environment and individually
• Basic project management skills
• Excellent analytical and mathematical capabilities, with great attention to detail
• Demonstrate solid organizational skills, balancing and prioritizing multiple projects
• Ability to solve problems efficiently while being innovative and creative
• Proficient in the use of Microsoft® Windows and Microsoft Office suite (Word and Excel)
• Experience with Microsoft Access is a must
• Willingness to work overtime