Joanne’s experience includes traditional actuarial work, such as:

• Product design and pricing for new start-up health insurance companies
• Rating and reserving for US, UK, and other European healthcare insurers
• Provider reimbursement analysis
• Mergers and acquisitions

She has also participated in projects involving wider applications of actuarial techniques for UK and US healthcare companies, for example:

• Bed-demand projections for a new hospital
• Return on investment models for preventative medicine and screening services
• Estimates of the impact of disease management services on medical cost trends
• Benchmarking of claims experience against best practice protocols
• Building of models to project healthcare demand for primary care trusts

While in the US, she was involved in several assignments for healthcare providers, including analyses of reimbursement structures and assessment of the adequacy of capitation arrangements.

Joanne has carried out research into the costs of alternative methods of providing care for the elderly in the US and she is also currently studying for a post-graduate diploma in Health Economics for Healthcare Professionals at York University by distance learning. She sits on the Institute of Actuaries Health & Care Committee and is the chair of the Institute of Actuaries Chronic Disease Working Party.