Kate's expertise is in the intersection of benefit design, disease processes, financing health benefits, and managing care. She leads teams of actuaries, benefits consultants, clinicians, and data analysts in projects for disease-management companies, hospitals, employers, HMOs, pharmaceutical companies, and healthcare industry trade organizations. As project lead, she is instrumental in designing data analytics and communicating the implications for clients, as well as managing Milliman resources.

Kate leads projects that require analyzing quantitative and financial outcomes of benefit designs, therapies, processes, and care management, and converting these findings into measurable improvements in quality and financial outcomes. Kate's role typically includes promoting these findings in organizations through reengineering, training, and process improvement.

Recent projects have included helping employers and payers evaluate disease management, wellness, and other vendors; groundbreaking work on value-based benefit design; the impact on employers of population-based cardiovascular risk programs; health plan medical management program assessments and redesigns; and inpatient process improvement at several hospitals focused on improved denial management and length-of-stay reduction.

Prior to joining Milliman, she worked for a case-management company, where she developed the company's case manager training and education program. Kate was previously an instructor in the nursing program at Columbia University School of Nursing. Prior to that, she was a research assistant at Memorial Sloane Kettering, where she was involved in nursing research studies. She also worked as a research assistant in pharmaceutical research studies at Roosevelt Hospital.