John L. Phelan - Management, Technology Consultant
 PhD

Current responsibility

John is a management and technology practice leader with Milliman. He specializes in strategic management, administration, regulatory compliance, operational security and technology initiatives. He is responsible for the Milliman Security Management System (MS2), robust security administration software that supports state-of-the-art compliance.
 

Experience

John works with organizations in the for-profit, not-for-profit, and government sectors. His clients range from the nation's largest insurance carriers to state governments to ERISA plans serving several hundred participants.

An accomplished speaker and author, John came to Milliman with two decades of senior executive and consulting experience. This included implementing and leading a multi-state managed care organization for a NYSE- listed corporation that encompassed provider networks, medical management, customer service, and claims. He has also managed a national healthcare and workers' compensation network with more than 300,000 providers. He has extensive experience with acquisitions, mergers and business turnarounds and e-health program development.

As an executive at Well Point/Blue Cross of California, John developed innovative reimbursement and provider contracting programs. At the Blue Cross and Blue Shield Association, he worked extensively with member plans on the impact of provider payment strategies, government initiatives and compliance. Prior to the Blues, John consulted with hospitals, physicians, health systems, and government on managed care contracting, marketing, and product development. He also drafted and helped implement state health and mental health legislation and started and managed several community psychiatric facilities.
 

Education

  • BA, University of California, Berkeley
  • MSW, University of California, Berkeley
  • PhD, University of Chicago
 
CONTACT INFORMATION
John  L.  Phelan 

Office: Seattle, Wash.

Phone: +1 818.707.7818