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Rich has over 17 years experience designing and implementing data warehouse and analytic solutions. As Milliman's MedInsight product manager, he has been responsible for product strategy, marketing, and implementation of quality management.
Rich has four years of independent consulting experience, specializing in data warehouse design and the development of analytic systems.
Rich was the director of decision support and data warehousing for Group Health Cooperative in Seattle and Kaiser Permanente Northwest in Portland, Oregon. While at both organizations, he implemented new data warehouse and decision support applications. Additionally, he managed the development of rating/underwriting, HEDIS, cost accounting/management, disease management, and provider contracting analytic applications.