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Mark R. Shapland, FCAS, FSA, MAAA

Senior Consulting Actuary
Dubai, AE

Tel: +971 4 3866990

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Professional Designations

  • Fellow, Casualty Actuarial Society
  • Fellow, Society of Actuaries
  • Member, American Academy of Actuaries


  • BS, Integrated Studies (Actuarial Science), University of Nebraska, Lincoln

Current Responsibility

Mark is a senior consultant with the Dubai office of Milliman and was previously the lead non-life actuary on the PCIS (software development) Team. He joined the firm in 2003, after 24 years of experience at insurance companies and other consulting firms.


Mark's area of expertise is non-life insurance, with a wide variety of experiences in pricing (personal and commercial lines), reserving (including reserve variability and asbestos liabilities), individual risk and association-type dividend plans and premium rates for large accounts, reinsurance, data management, solvency, financial condition reporting, dynamic risk modeling and enterprise risk management.

Mark has international experience, having worked in Europe for four years, as well as shorter assignments in many other countries, including the Middle East. He has significant management experience as chief actuary for two different insurance companies. He also created and conducted training seminars on reserving and pricing topics for executives worldwide and was a key member of a team that created an executive training program based on computer simulations.

Presentations and publications

As a speaker, Mark has addressed numerous meetings of the Casualty Actuarial Society and other actuarial societies around the world. He is also a co-presenter for the CAS Limited Attendance Seminar on Reserve Variability and the Stochastic Reserving Seminar in the United Kingdom and the Stochastic Modeling: Theory and Reality from an Actuarial Perspective seminar for the European Actuarial Academy.

Recent publications

  • "The Analysis of 'All-Prior' Data," CAS eForum, Summer 2014-2.
  • "Bootstrap Modeling: Beyond the Basics," CAS eForum, Fall 2010, with Jessica Leong (On CAS Part 7 Syllabus starting 2013).
  • "Stochastic Modeling: Theory and Reality from an Actuarial Perspective", IAA Book, 2010, with other authors.
  • "Loss Reserve Estimates: A Statistical Approach for Determining 'Reasonableness,'" Variance: Advancing the Science of Risk, June 2007, Vol. 1, No. 1.
  • "Risk Management Frontiers: The Quest for More Reserve Information," Risk Management Magazine, June 2007.


  • Member of the CAS Professional Education Policy Committee
  • Member of the CAS Research Oversight Committee
  • Chaired, Co-Chaired and Served on many different CAS Committees, Task Forces and Working Parties.
  • Work at Milliman

    • “I was offered a chance to come in, shake things up, create something."
    Work at Milliman