Courtney Kronlokken

ASA, MAAA

Associate Actuary

Eden Prairie, MN, US

Courtney Kronlokken is an associate actuary with the Minneapolis office of Milliman. She joined the firm in 2012.

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Experience

Courtney's primary area of concentration has been long-term care insurance. She has assisted clients with in-force management, including state insurance department rate filings and experience studies. She has experience with data management and review, regulatory compliance review, client and government communication, and project management.

Prior to joining Milliman in October 2012, Courtney graduated from the University of St. Thomas where she majored in Actuarial Science and minored in Mathematics and Economics.

Publications and Presentations

Nonforfeiture benefits and long-term care rate increases: What is the financial impact on insurers that offer nonforfeiture? Society of Actuaries LTC Newsletter. December 2016.
Coinsurance for Long-term Care: Another Viable Benefit Reduction Option for Rate Increases? Society of Actuaries LTC Newsletter. June 2022.
Impacts and Considerations of Statistical Bias in LTC Due to Benefit Reductions. Society of Actuaries LTC Newsletter. August 2024.
LTC Rate Increase Landscape Update. Society of Actuaries LTC Newsletter. April 2025.
Long-term care rate increase survey: An industry survey of strategies and experiences with rate increases. Milliman Report. April 2025.

Professional Designations

Associate, Society of Actuaries
Member, American Academy of Actuaries

Education

BS (Magna Cum Laude), Actuarial Science with Mathematics and Economics Minors, University of St. Thomas

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Publications

Read their latest work

Article

Long-Term Care Focus: Q2 2025

11 July 2025 - by Juliet Spector, Mike Bergerson, Robert Eaton, Joe Neary, Courtney Kronlokken, Jeff Anderson, Jeremy Hamilton, Andrew Duxbury, Bryan Rask, Annie Gunnlaugsson

This Long-Term Care (LTC) Focus newsletter showcases some of the projects that Milliman LTC consultants are working on now.

Article

LTC rate increase landscape update

15 April 2025 - by Cassi Noel, Courtney Kronlokken

Long-term care rate hikes: Insurers requested an average rate increase of 56%, according to our 2024 survey.

Article

Long-term care rate increase survey

14 April 2025 - by Mike Bergerson, Andrew Duxbury, Courtney Kronlokken

Nearly three-quarters of all submitted rate increases were fully or partially approved, according to Milliman's latest long-term care insurance rate filing survey.

Article

Long-Term Care Focus: Q1 2025

17 February 2025 - by Juliet Spector, Mike Bergerson, Robert Eaton, Joe Neary, Courtney Kronlokken, Jeff Anderson, Jeremy Hamilton, Andrew Duxbury, Bryan Rask, Annie Gunnlaugsson

This Long-Term Care (LTC) Focus newsletter showcases some of the projects that Milliman LTC consultants are working on now.

Article

Long-Term Care Focus: Q3 2024

11 September 2024 - by Juliet Spector, Annie Gunnlaugsson, Robert Eaton, Mike Bergerson, Joe Neary, Evan Pollock, Courtney Kronlokken, Randy Beams, Susan Knutson

In our third quarter 2024 Long-Term Care (LTC) Focus newsletter, we showcase some of the projects that Milliman LTC consultants are working on now.

Article

Impacts and considerations of statistical bias in LTC due to benefit reductions

31 August 2024 - by Jeff Anderson, Joe Neary, Courtney Kronlokken

When developing assumptions and analyzing experience on blocks of long-term care insurance business, actuaries to consider the impact of benefit reductions.

Article

Long-Term Care Focus: Q1 2024

15 March 2024 - by Juliet Spector, Annie Gunnlaugsson, Robert Eaton, Mike Bergerson, Jeff Anderson, Jeremy Hamilton, Daniel A. Nitz, Alyssa Lu, John Hebig, Courtney Kronlokken, Tim Kempen, Evan Pollock, Kevin Brown

This Long-Term Care (LTC) Focus newsletter showcases some of the projects that Milliman LTC consultants are working on now.

Article

Coinsurance for Long-term Care: Another viable benefit reduction option for rate increases?

16 June 2022 - by Joe Neary, Courtney Kronlokken

As an LTC benefit reduction option, coinsurance could allow for maximum coverage, reduce the impact of a rate increase and lower liability for the insurer.

Article

Nonforfeiture benefits and long-term care rate increases: What is the financial impact on insurers that offer nonforfeiture?

01 December 2016 - by Missy Gordon, Courtney Kronlokken

This article focuses on the effects of nonforfeiture (NF) when elected at the time of an increase regardless of whether the NF option was purchased or is contingent.

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Read their latest work

Article

Long-Term Care Focus: Q2 2025

11 July 2025 - by Juliet Spector, Mike Bergerson, Robert Eaton, Joe Neary, Courtney Kronlokken, Jeff Anderson, Jeremy Hamilton, Andrew Duxbury, Bryan Rask, Annie Gunnlaugsson

This Long-Term Care (LTC) Focus newsletter showcases some of the projects that Milliman LTC consultants are working on now.

Article

LTC rate increase landscape update

15 April 2025 - by Cassi Noel, Courtney Kronlokken

Long-term care rate hikes: Insurers requested an average rate increase of 56%, according to our 2024 survey.

Article

Long-term care rate increase survey

14 April 2025 - by Mike Bergerson, Andrew Duxbury, Courtney Kronlokken

Nearly three-quarters of all submitted rate increases were fully or partially approved, according to Milliman's latest long-term care insurance rate filing survey.

Article

Long-Term Care Focus: Q1 2025

17 February 2025 - by Juliet Spector, Mike Bergerson, Robert Eaton, Joe Neary, Courtney Kronlokken, Jeff Anderson, Jeremy Hamilton, Andrew Duxbury, Bryan Rask, Annie Gunnlaugsson

This Long-Term Care (LTC) Focus newsletter showcases some of the projects that Milliman LTC consultants are working on now.

Article

Long-Term Care Focus: Q3 2024

11 September 2024 - by Juliet Spector, Annie Gunnlaugsson, Robert Eaton, Mike Bergerson, Joe Neary, Evan Pollock, Courtney Kronlokken, Randy Beams, Susan Knutson

In our third quarter 2024 Long-Term Care (LTC) Focus newsletter, we showcase some of the projects that Milliman LTC consultants are working on now.

Article

Impacts and considerations of statistical bias in LTC due to benefit reductions

31 August 2024 - by Jeff Anderson, Joe Neary, Courtney Kronlokken

When developing assumptions and analyzing experience on blocks of long-term care insurance business, actuaries to consider the impact of benefit reductions.

Article

Long-Term Care Focus: Q1 2024

This Long-Term Care (LTC) Focus newsletter showcases some of the projects that Milliman LTC consultants are working on now.

Article

Coinsurance for Long-term Care: Another viable benefit reduction option for rate increases?

16 June 2022 - by Joe Neary, Courtney Kronlokken

As an LTC benefit reduction option, coinsurance could allow for maximum coverage, reduce the impact of a rate increase and lower liability for the insurer.

Article

Nonforfeiture benefits and long-term care rate increases: What is the financial impact on insurers that offer nonforfeiture?

01 December 2016 - by Missy Gordon, Courtney Kronlokken

This article focuses on the effects of nonforfeiture (NF) when elected at the time of an increase regardless of whether the NF option was purchased or is contingent.

Courtney Kronlokken

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Experience

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Read their latest work

Long-Term Care Focus: Q2 2025

LTC rate increase landscape update

Long-term care rate increase survey

Long-Term Care Focus: Q1 2025

Long-Term Care Focus: Q3 2024

Impacts and considerations of statistical bias in LTC due to benefit reductions

Long-Term Care Focus: Q1 2024

Coinsurance for Long-term Care: Another viable benefit reduction option for rate increases?

Nonforfeiture benefits and long-term care rate increases: What is the financial impact on insurers that offer nonforfeiture?

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CHOOSE A LOCATION AND LANGUAGE

Courtney Kronlokken

Experience

Read their latest work

Long-Term Care Focus: Q2 2025

LTC rate increase landscape update

Long-term care rate increase survey

Long-Term Care Focus: Q1 2025

Long-Term Care Focus: Q3 2024

Impacts and considerations of statistical bias in LTC due to benefit reductions

Long-Term Care Focus: Q1 2024

Coinsurance for Long-term Care: Another viable benefit reduction option for rate increases?

Nonforfeiture benefits and long-term care rate increases: What is the financial impact on insurers that offer nonforfeiture?

CHOOSE A LOCATION AND LANGUAGE