ICD-10 critical success factors: Session 4

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By Kathy Zaharias, Pat Zenner, Lisa L. Mattie | 09 February 2010

To successfully implement ICD-10, whether just the General Equivalency Mappings (GEMS) or commercially available tools, effective use is essential. This fourth webinar of Milliman's five-part series continues the discussion of the 10 critical factors (CSFs) for successful ICD-10 implementation. Presented by Pat Zenner, Lisa Mattie and Kathy Zaharias on February 9, 2010, this webinar covers CSFs #8: Effective Use of Available Tools including understanding tools available, an approach to tool use, how to use tools to bring about the intended change and selecting appropriate tools...

Also available: session 1, session 3, session 5.