Alicia Detwiler
QPA, QKA, CEBS
Senior DB Client Relations Manager
Dallas, TX, US
Alicia Detwiler is a senior DB client relationship manager for the Milliman EB Administration and Consulting Practice. She joined the firm in 2000.
Experience
Alicia has provided service in various aspects of the DB outsourcing group. She has been responsible for transitioning new clients to the outsourcing group as well as maintaining current clients. She started in the retirement industry in 2000. Alicia is also actively involved in other facets of technical and client support, including:
- Developing automated reports for participant communication
- Interfacing with Access and SQL databases to provide pension information
- Handling a variety of tasks pertaining to the daily administration of clients
- Creating calculation spreadsheets to handle special case scenarios
- Facilitating union committee meetings
Professional Designations
- Certified Employee Benefit Specialist, (CEBS)
- Qualified Pension Administrator (QPA), American Society of Pension Professionals and Actuaries
- Qualified 401(k) Administrator (QKA), American Society of Pension Professionals and Actuaries
Education
- BA, Finance, University of Illinois, Champaign, IL