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Case study: Milliman Connect

Scaling technology after an acquisition

23 April 2026

 

Problem

After acquiring a competitor, a large TPA was faced with recreating IT processes for the thousands more eligibility files it stood to receive, or to find a sustainable solution.

Solution

Milliman Connect implemented the Transform solution providing consistent and timely eligibility data into the TPA’s WLT and Javelina claims systems.

Impact

The TPA reduced its budgeted technical spend from $2.96/PEPM to $1.36/PEPM — a 54% reduction.


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