As the insurance industry transitions to being more customer-centric, implementing claims integration will likely become a must-have feature. This capability allows individuals to fully access and utilize the inherent value in supplemental health products and provides a smoother claims experience for all involved.
This article was originally published by Broker World.
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Given the greater flexibility and lower costs provided under ARPA’s provisions, plan sponsors should seize this moment to reevaluate and optimize their risk management strategies by considering the whole picture.