RETIREMENT & BENEFITS SOLUTIONS
Milliman employee communication
Award-winning employee communication drives engagement and retention
Our practice combines deep benefits knowledge with strategic communication expertise to help you connect and inspire your people. It’s a one-stop shop staffed with the full complement of skills you need, including design, writing, project management, and an in-house fulfilment center.
At every turn, we ask the right questions and listen to understand your workforce, culture, and goals. From websites and podcasts to videos and printed brochures, we’ll map out a custom strategy that engages your unique population. The International Association of Business Communicators has honored our team with five Gold Quill Awards in Human Resources & Benefits Communication since 2018.
Milliman employee communication solutions
Promoting, educating and problem solving
Align employee and member communication with your program objectives and the larger goals of your organization. With decades of experience, our breadth and depth allows us to scale our solutions to your unique challenges—from filling in gaps and working with your internal resources to developing core communication strategy and taking full control over implementation.
Communication strategy
Our experienced consultants can help you develop a communication strategy that connects with your employees, across all relevant topics and channels. We can step into a project quickly to give you a boost, handle the end-to-end program, or anything in-between. We collaborate effectively with your internal teams and third-party vendors to get the job done in the way that’s best for you.
Total rewards
Communicating the full value of the benefits you offer is vital when competing for talent. We can help you develop a benefits website and customized total rewards statement that:
- Help employees and prospective employees understand the full value of your rewards package
- Tie the total rewards package to your organizational goals and values
- Add strategic messages that reinforce the advantages of working at your organization
- Show the competitive value of your benefits benchmarked to other employers
- Increase the visibility of lesser-known perks, programs, and benefits
Health & group benefits
In today’s increasingly complex and expensive healthcare environment, it’s critical to educate and engage your employees about health and wellness. From wellness incentive plans to open enrollment communications, our team of consultants can help you communicate health and wellness topics to your employees.
Health literacy has a direct impact on health outcomes. Through more effective communication, we help your employees and their family members become more informed, proactive consumers of healthcare services and other benefits. Our strategies help you influence behaviors such as:
- Enrollment: Exploring plan options, understanding benefit offerings, and using decision-making tools
- Accessing benefits and resources: Considering cost and effectiveness when making decisions, engaging providers in decision-making, seeking reliable information about their condition and circumstances, and taking advantage of the resources you offer
- Day-to-day: Making healthy lifestyle choices, taking advantage of wellness programs, and making prevention a priority
Financial wellness
Our comprehensive financial wellness communication curriculum helps participants make better personal retirement saving decisions by equipping them with the information they need to act.
Whether you need to communicate DC plan changes, launch a nonqualified plan enrollment, help your people understand plan provisions or introduce new concepts like emergency savings, we have you covered.
Using our online content, live webinars, targeted email and print mail, and mobile app, you can:
- Promote healthy financial outcomes
- Appeal to all life stages and learning preferences
- Meet the needs of a mobile workforce
Pension education
When retirement programs change, clear communication builds understanding and trust. In addition to helping your employees understand how changes affect them, we offer ongoing retirement education services tailored to your needs, such as:
- Trending topics
- Plan education on features, processes, and required actions
- Required notices and other compliance communication
Compensation
Retain employees and build trust by communicating not only pay structures, but the logic behind them. We can help you educate employees on this often-delicate topic through communications that tie your organization’s mission, vision, and values to its compensation philosophy. We have experience in a wide range of topics including strategic rewards programs including merit-based pay increases, bonuses, pay differentials, and more.
Employee research
We conduct objective employee research using a wide range of methodologies. When you truly understand what employees think and believe, you can strengthen your communication strategy and improve member targeting. You can also tailor benefits, programs, communication, and processes to meet the needs of specific audiences. Our years of experience in the specialized field of employee research means we can help you meet your objectives more efficiently and cost-effectively while obtaining the results that drive action.