Insurance Solutions

Artificial intelligence

Overview

Enhancing expertise

Insurers face increasing complexity and information overload. We use artificial intelligence (AI) to do the heavy lifting, freeing experts to discover opportunities and create value. From managing risk to building smarter models, our AI solutions make the most of the knowledge and talent in your organization.

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Solutions

Milliman AI solutions

Your challenges are our priority. Our AI solutions focus on solving the real-world issues you face. Drawing on deep industry expertise and data, we provide end-to-end services that ensure you’re getting return on investment.

Milliman Datalytics-Defense

Understand claims defense costs and improve strategies with powerful data mining algorithms. Datalytics-Defense detects patterns in attorney billing practices, helping you manage your vendor relationships effectively.

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Insight

Critical Point Podcast: Artificial intelligence and insurance

Artificial intelligence has taken the world by storm—but around the world, countries, and insurance companies, are approaching the technology differently.

Part 1

AI's impact on the insurance value chain

Our experts discuss how AI is poised to reshape the insurance value chain, from hiring practices and actuarial modeling to customer service and communication.

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Part 2

Rise of the machine-learning models

Data science leaders discuss the models they use, the challenges of data accessibility and quality, and working with regulators to ensure fairness.

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Part 3

Global AI regulations and trends

Experts from Munich Re and Milliman come together for a global conversation exploring how insurers and regulators are responding to AI.

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Insight

Milliman AI insight

White paper

Trustworthy artificial intelligence in insurance: Navigating fairness and performance in predictive modeling

A technical guide for group fairness metrics and an illustration of fairness remediation results on real-world datasets

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White paper

Barometer of generative AI adoption in the European insurance industry

Milliman has analyzed adoption and use of generative artificial intelligence (AI) by insurers in the European market.

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Article

The impact of AI to life insurer value

First paper in a series that will explore strategic areas where life insurers may deploy artificial intelligence (AI): in underwriting, customer experience, risk assessment, fraud detection, and operational efficiency.

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Briefing note