Milliman Supplemental and Specialty Research

This year, we conducted our inaugural State of the Supplemental Market survey. With 2021 data for 18 products among 52 carriers, we aggregated sales and inforce results to assist with understanding the current status of the supplemental insurance market. Moreover, in 2021, we also conducted a variety of research projects to provide insight into specific products of the supplemental insurance market such as the Accident, Critical Illness, Hospital Indemnity, Dental, and Worksite Life markets. We synthesized the findings from these reports to create a comprehensive overview to provide valuable perspective of how the products fit into the larger arena of the supplemental insurance market.

Authors: David Bahlinger, Ashlee Borcan, Darrell Spell, Michael Weilant

This report compares Accident Indemnity and Accident Medical Expense data across group, individual worksite, and individual non-worksite products. It also provides data on sales and inforce, product profile, product features, profitability, commissions, enrollment and portability, claims, risks, and administrative technology and systems. The report also features open-ended feedback related to frequently requested features, top complaints from sales teams and brokers, and more.

Authors: Ashlee Borcan, David Bahlinger, Christin Kuretich, Nate Sandrowicz, Darrell Spell, Michael Weilant

The HI report compares data across group, individual worksite, and individual non-worksite products, exploring sales and actuarial components of the HI market. It also provides data on sales and inforce, product profile, product features, commissions, pricing, profitability, risks, and administrative technology and systems. The report also features open-ended feedback related to frequently requested features, top complaints from sales teams and brokers, and more.

Authors: Ashlee Borcan, Jennifer Howard, David Bahlinger, Christin Kuretich, Darrell Spell, Michael Weilant

Our Dental report focuses on commercial dental products and information on top-line sales and inforce data. In addition, the report takes a deeper look at pricing, risks, network, and underwriting. This data is segmented by individual, small group, and large group, as well as PPO and HMO/POS, and synthesized to provide a high-level analysis of key market trends.

Authors: Joanne Fontana, David Bahlinger, Darrell Spell, Michael Weilant

The Compliance report delves into common and state-specific regulations for supplemental health insurance including accident, critical illness, and hospital indemnity products. It includes expert commentary on Milliman’s experience and observed trends.

Authors: Stacy Koron, Taylor McKinnon, David Bahlinger, Darrell Spell, Michael Weilant